Myth-busting SD-WAN: Part 3 – Does traffic prioritization lead to QoS?

Welcome back for the third and final part of our mini-series on myth-busting performance in SD-WAN. In this concluding article, it’s time to consider the third of the techniques that are claimed to deliver QoS control in SD-WAN solutions: traffic prioritization.


Performance Myth #3: Prioritization

Many vendors can prioritize traffic, but there are many limitations to current approaches. In most cases, the prioritization available is simply a matter of router configuration. This means that it is applied locally, at the WAN port, so it does not deliver prioritization end-to-end.

In addition, traffic is typically unpredictable and has considerable variability, but most SD-WAN prioritization solutions use the approach of static queues and so cannot handle changes in traffic volume or application mix dynamically. This can lead to inefficiencies – and not just with unexpected bursts of traffic, but also when queues are not full or when overflow occurs.

In such cases, traffic may be allocated higher or lower prioritization than is actually required, because the decision is based merely on capacity, not the nature of the traffic or the actual line conditions of the network link. Clearly, giving traffic a lower priority than is actually required can result in sub-optimal performance, while giving it too high a priority may mean that resources are taken from other traffic unnecessarily. While this may give the perception of QoS from the perspective of the network and smoothing traffic flows, it does not address the concerns of the users of the network and their objectives, which may be rather different.

A better approach …

A new approach is needed, which considers the desired outcomes (appropriate QoE for applications and users) and acts accordingly. Individual sessions need to be evaluated against the business objective of the application traffic it contains. As a result, network resources should be allocated according to real needs.

True end-to-end QoS should be independent of the network. It should allow users to control and deliver the QoE demanded of all applications in a given organization and environment. This requires several capabilities to be aligned: dynamic queues implemented above the underlying network; the ability to control the size of queues dynamically and automatically, based on network conditions; the applications; and the policy rules defined by the user.  Only then can both QoS and QoE be delivered.

So, do most SD WAN vendors offer QoS?  In short, the answer is “no”.  Can they improve performance? “Yes”, but enhancements are detached from the purpose of the traffic concerned and do not consider the QoE that users and applications demand.

In contrast, InfoVista takes a different approach to ensure QoS and QoE delivery. InfoVista ensures application performance, end-to-end, and offers an Application Overlay SLA, which is independent of the network. This Application Overlay is optimized for each individual application and enables performance requirements to be mapped to the business objectives of the organization, which results, not only in QoS, but the desired outcome – QoE. This is unique – and not available with existing SD-WAN solutions.

We’ve been doing this for years and for hundreds of large, often highly-distributed enterprise customers. Our solutions deliver session-level QoE and QoS for end-user applications, regardless of the traffic volume, application mix, source of the application delivery, or network behavior.  It’s the ultimate worry-free application performance solution that provides ongoing optimization as your traffic and network requirements grow and change.  We’d love to show you more, so, if you want to see how to really deliver QoS and QoE, why not check out some more of our resources?

Meanwhile, this series has also raised some other interesting issues, so we’ll be back soon with further QoS and SD-WAN performance insights for you. Watch out for more!

Looking for more SD-WAN myths to bust? Join our Webinar, June 7th at 2 pm EST, where Zeus Kerravala, founder of ZK Research, joins us to bust the Top 7 SD-WAN Myths!

Want to join an ongoing discussion of SD-WAN Myths? Then follow our #InfoVistaChat tweet chat on June 14th at 2 pm EST. Zeus and others will join us as we discuss and debate many SD-WAN myths!

Ricardo Belmar

Ricardo is the Senior Director for Worldwide Enterprise Product Marketing at InfoVista. In this role, Ricardo develops market positioning and strategy for InfoVistas enterprise solutions globally leveraging his more than 20 years of IT industry experience. As large enterprises in the manufacturing, retail, logistics, banking/finance and related industries embrace and accelerate digital transformations via unified communications, collaborative, mobile and cloud-based applications the need to deliver the best user experience to all users, customers, applications, and devices is ever increasing. Ricardo helps these organizations find business value from technology investments by optimizing their enterprise network to drive user experience and omni-channel customer experiences. Ricardo actively engages with industry influencers in retail, consumer goods, banking, payments, & restaurant industries on technology trends via Twitter and LinkedIn. He was named Social Media Mayor at the 2015 Retail Executive Summit, the 2015 ENGAGE Summit and 2016 RetailTech Conference by RIS News. He has conducted video interviews of senior executives from banking and restaurant brands as well as many industry analysts and is frequently interviewed by retail industry publications. Ricardo is also a supporter of the RetailROI charity organization.