By Christopher Cullan, Product Marketing Manager, Business Services Solutions, InfoVista The market for Carrier Ethernet services is proving to be the communication service provider’s (CSP’s) salvation in this environment of revenue and margin pressure. The popularity of Carrier Ethernet stems from its ability to enable a more rapid and efficient delivery of both the bandwidth [...]
By Kathleen Ayres, Product Marketing Manager, InfoVista Enterprises are finding that integrated and collaborative real-time digital communications across the organization (and in every business interaction) is more than a convenience in today’s fast-paced global economy. It is now an essential requirement. According to a survey conducted by Webtorials in January 2011 to small and medium [...]
By Ranga Thittai, Senior Product Manager, InfoVista Recently, Telecom Asia reported on a survey of the mobile broadband experience struggles of Singapore consumers. Here are several eye-opening statistics pointed out in the article: Operators potentially faced a churn rate of 31% 61% of consumers reported experiencing QoS issues such as slow speeds 83% of consumers [...]
By Marc Lippe, Director, Worldwide Field Marketing, InfoVista Last week brought much excitement for us here at InfoVista as we went live with an initiative we’re very proud of—the launch and distribution of our End-to-End Mobile Service Quality e-Book. I invite you to view it here. The e-Book features contributions from recognized mobile industry analysts, [...]
Achieving a Holistic Approach to Mobile Service Assurance By Steve Hateley, Director of Product Marketing, InfoVista In my last blog, I talked about maintaining application quality in the face of rising data traffic and customer expectations (i.e. the rapid adoption of the iPhone). I also started to discuss how mobile quality of service is dependent [...]
Maintaining Application Quality in the Face of Rising Data Traffic and Customer Expectations By Steve Hateley, Director of Product Marketing, InfoVista If we’ve learned anything from the rapid adoption of the iPhone, it’s this—capacity and bandwidth are quickly becoming both an expectation and a commodity. Service providers no longer face the choice of, “Do I [...]
By Steve Hateley, Director of Product Marketing, InfoVista A gentle stroll around the newly relocated exhibition this year brought forward a realisation that apparently EVERYONE in the OSS market now provides Service Assurance…incredible! In my last ten years at these events, you could expect to see the IBM-Micromuse-Netcool and EMC domination of fault management plus [...]
Natalie Salser, Senior Director, Worldwide Marketing, InfoVista Service providers are increasingly realizing that managing the end-user quality of experience is critical to reducing subscriber churn and the associated costs of capturing new customers. With an ever increasing array of new bandwidth intensive services and applications, offering a high quality customer experience today is no easy [...]
Steve Hateley, Director of Product Marketing, InfoVista With the constant evolution of mobile data services and continuing explosion of data traffic, managed service providers (MSPs) are faced with a number of challenges when it comes to ensuring consistent performance that meets rising subscriber expectations. A good example? The iPhone. Taking on the iPhone as a [...]
In InfoVista’s most recent video blog, Steve Hateley reviews some of the latest happenings at InfoVista, including Vista360 and new integration capabilities with Cisco’s Network Analysis Module (NAM) for verifying performance of WAN optimized applications and the need to pinpoint specific applications and their associated responsiveness across the network. Making his IVTV debut, Vikas Trehan [...]
Follow Us: