This week marks TM Forum’s annual conference in Orlando, Management World Americas. This year, the event examines digital services (including how to enable, assure and bill for them), customer experience management and many other issues associated with the ever-changing connected world.
Archive for 'End-User Quality of Experience (QoE)'
How Can CSPs’ IT & Operations Leverage InfoVista Performance Assurance Platform to Become More Strategic?
By Cyril Doussau de Bazignan, Director of Product Marketing, InfoVista The revenue crunch is forcing communications service providers (CSPs) to operate more efficiently and control costs, while rapidly creating and launching new product offerings. Innovations, like next-generation networks, fixed-mobile network convergence and the transition to an all-IP infrastructure, are helping to alleviate some pressure, but [...]
By Vikas Trehan, Senior Vice President, Product Strategy and Alliances, InfoVista The telecommunications market we once knew has evolved significantly and will continue to do so as the lines between communications service providers (CSPs), managed service providers (MSPs) and content providers blur. CSPs are adding innovative services, technologies and content to re-invent themselves.
InfoVista’s New Service Assurance Platform Raises Industry Standard for Cost-Effectiveness and Scalability
By Vikas Trehan, Senior Vice President, Product Strategy and Alliances, InfoVista Communications service providers (CSPs) are dealt with many challenging responsibilities today—they must cost-effectively deliver a greater number of differentiated services transported by all-IP networks, maintain optimal quality of service (QoS) and end customer quality of experience (QoE), all while reducing OPEX/CAPEX and lowering total [...]
By Marc Lippe, Director, Worldwide Field and Corporate Marketing, InfoVista Last week, Cisco released its annual Visual Networking Index, which forecasted that mobile traffic will reach 130 exabytes per year by 2016. In order to handle this amazing increase and ensure that they can maintain a high quality of service and customer experience, mobile network operators [...]