Archive for November, 2011

Being the Difference: How Operational Excellence Underpins Market Differentiation

By Christopher Cullan, Product Marketing Manager, Business Services Solutions, InfoVista One of the biggest challenges facing today’s communications service providers (CSPs) is achieving market differentiation. Essentially, this means that they have to successfully navigate the transition from providing ‘dumb pipes’ to creating and delivering high-margin services, like application-aware networking, Carrier Ethernet-based services and cloud. So [...]

Management World Americas: What Constitutes the ‘Customer Experience’?

By Marc Lippe, Director, Worldwide Field and Corporate Marketing, InfoVista As I previously mentioned, TM Forum’s Management World Americas took place this week. The conference agenda was a busy one, with some nice traffic to our Catalyst stand in Forumville and informative presentations from more than 100 speakers across seven different summits covering everything from [...]

Management World Americas: 3 ‘Musts’ for Fueling Service Providers’ Performance

By Marc Lippe, Director, Worldwide Field and Corporate Marketing, InfoVista Yesterday marked the official kick-off of TM Forum’s Management World Americas, taking place November 8-10 in Orlando, Florida. This year’s theme is about fueling innovation and new revenues and answering the question: “How can service providers effectively deliver and assure profitable, new offerings?”

How Wireless Service Providers Can Make Carrier Ethernet a Competitive Advantage

By Juan Prieto, Product Marketing Manager – Mobile Solutions, InfoVista As the amount of mobile data traffic continues to grow, wireless service providers (WSPs) are increasingly looking to Ethernet backhaul to cope. Next-generation Ethernet backhaul offers the opportunity for WSPs to raise margins by lowering the cost per bit of managing mobile data traffic. However, [...]