By Steve Hateley, Director of Product Marketing, InfoVista A gentle stroll around the newly relocated exhibition this year brought forward a realisation that apparently EVERYONE in the OSS market now provides Service Assurance…incredible! In my last ten years at these events, you could expect to see the IBM-Micromuse-Netcool and EMC domination of fault management plus [...]
Natalie Salser, Senior Director, Worldwide Marketing, InfoVista Service providers are increasingly realizing that managing the end-user quality of experience is critical to reducing subscriber churn and the associated costs of capturing new customers. With an ever increasing array of new bandwidth intensive services and applications, offering a high quality customer experience today is no easy [...]
Steve Hateley, Director of Product Marketing, InfoVista With the constant evolution of mobile data services and continuing explosion of data traffic, managed service providers (MSPs) are faced with a number of challenges when it comes to ensuring consistent performance that meets rising subscriber expectations. A good example? The iPhone. Taking on the iPhone as a [...]
Follow Us: